Another Complaint Against Virtual Casino Group
03/10/2009 8:10
Type Online Complaint
Theme casino
Player "dineenc" writes:
"Please advise anyone who uses this site against these casinos: Prism, Slots of Vegas, Cool Cat, Wild Vegas, Cirrus party city, VIP Lounge, Vegas Strip, Virtual and POC.
"These casinos... flat out lie about withdrawals and every representative you speak with will give you an entirely different story. I wish I would have known how bad this group was before I made my deposits."
Online gamblers would be well advised to check our brand ratings and player reviews prior to choosing a casino or sportsbook to play at. The brands that have higher ratings are very reliable, and in the unlikely event that there is a complaint, we can usually mediate it directly with the company's management team and get a resolution.
Unfortunately, the brands that have lower ratings are usually unresponsive to our mediation attempts.
The two brands from the group mentioned above that are listed on Wheretobet.com have a D rating for payouts and customer support, and a D- rating for security.
Players take note!
"Q"
Wheretobet.com
See past telegrams for;
Sportsbook Telegrams for sports news added by WTB
Casino Telegrams for casino news added by WTB
Poker Telegrams for poker news added by WTB
Bingo Telegrams for bingo news added by WTB
UK Gambling Telegrams for UK Gambling news added by WTB
European Gambling Telegrams for euro gambling news added by WTB
Are you having a problem with an online gambling operator?
Tell us about it. If it involves an A or B rated brand, we can usually have a solution worked out within 48 hours.
Contact us with any compliment, comment, or complaint by writing Wheretobet.com's player advocate and disputes resolution manager via Q (at) WhereToBet.com